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How gopay888 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team.

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DATA HANDLING PRACTICES

Four Ways We Protect What You Share

From the moment you link a GoPay wallet to your account through to the day you request data deletion, we apply consistent practices to keep your information safe. Here is how each area works in practice — account security, cookies, data retention and your right to request changes.

Account Security and Wallet Data Your DANA, OVO and GoPay details are encrypted in transit and at rest. We do not store full wallet credentials on our servers; only the reference tokens needed to process your transaction are kept.

Cookies and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand which account pages you visit. You can manage cookie preferences through your browser settings at any time.

Data Retention and Deletion We hold your account data for as long as your account is active. Once you request closure, we begin a deletion process in line with applicable legal obligations and will confirm when it is complete.

Requesting Corrections or Access You have the right to see the personal data we hold and to ask us to correct inaccuracies. Submit a request via live chat or email and we will verify your identity before sharing or amending any record.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, update or remove personal data we hold about you, our support team handles these requests directly. We aim to respond to data-related queries within a reasonable timeframe. Reach us through any of the three channels below — each one connects you to a team member who can act on your request without passing you through layers of automated replies.

Live Chat Support Open the chat widget inside your account dashboard. Describe your data request clearly and a support agent will confirm receipt and next steps during chat hours.

Email Data Request Send your request to our support email address. Include your registered account email and the specific data action you need — access, correction or deletion.

In-Account Help Centre Log in, head to the Help section and submit a privacy ticket. This path automatically tags your account details so we can locate your data record without extra verification steps.

What We Collect and Why We Use It

gopay888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on gopay888, we collect the details you submit during registration — your name, email address, phone number and any payment wallet identifiers linked to DANA, OVO or GoPay. We use this data to verify your identity, process your transactions and send

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you account-related messages. If you reach support from Yogyakarta or anywhere else in Indonesia, the conversation log is stored to help us resolve follow-up queries faster. We also collect technical data automatically: your device type, browser, IP address and session activity. This helps us detect unusual
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login attempts and keep your account access secure. We do not sell your personal data to third parties for marketing. Data shared with payment processors — such as the e-wallet services you use — is limited to what those processors need to complete your transaction. Retention
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periods vary by data category; account data is held while your account remains active and for a further period as required by applicable law. You can ask us to review, correct or remove your data at any time through the contact paths listed below. Availability of
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this service depends on local law and the eligible regions where gopay888 operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on gopay888

These are the questions we hear most often from people reviewing this policy. Each answer is specific to how gopay888 operates — not a generic template response.

We collect your name, email, phone number and the wallet identifiers you link — DANA, OVO or GoPay. We also log your device type and IP address automatically during each session.

We share only what is necessary. Payment processors like your e-wallet provider receive transaction-specific data. We do not sell your information to advertisers or unrelated third parties.

Account data is retained while your account is active. After closure, we hold records for a further period as required by applicable law before beginning secure deletion.

Yes. Submit a deletion request through live chat or the in-account Help Centre. We verify your identity first, then process the request and confirm completion once done.

Wallet reference tokens are encrypted in transit and at rest. We never store your full wallet credentials or PIN. Only the minimum data needed to complete your deposit or withdrawal is retained.

This policy applies where gopay888 is available under local law. Access and eligibility depend on local regulations and the eligible regions where the platform operates at any given time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoPlinko Fast Round

How gopay888 Handles Your Personal Data

Four Ways We Protect What You Share

How to Reach Us About Your Data

Common Questions About Your Data on gopay888

01 What personal data does gopay888 collect when I open an account?

02 Does gopay888 share my data with third parties?

03 How long does gopay888 keep my account information?

04 Can I ask gopay888 to delete my personal data?

05 How does gopay888 protect my GoPay and DANA wallet details?

06 Does this Privacy Policy apply to me if I access gopay888 from Indonesia?

Privacy Policy

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